Frequently asked questions - Security

Is my personal data well protected?

Air France and KLM ensure the security of your data in accordance with the regulations applicable to the protection of personal data, as per the European Directive 95/46/EC.
In accordance with the law, you have the right to access, rectify and delete information concerning you by contacting the Flying Blue Service Centre (Flying Blue, F-94852, Ivry-sur-Seine Cedex, France).

To find out more, you can consult the Air France and KLM security and privacy policies :
Air France Security and Privacy Policy
KLM Security and Privacy Policy

Can I be contacted by one of your retailers?

Flying Blue shop for Miles does not share your personal information with our partner retailers. However, we would like to draw your attention to the fact that when you click on the ‘Make a purchase now’ link to go to a retailer's site, you leave the Flying Blue site entirely and are subject to the retailer's terms and conditions. If you provide your details on the retailer's website, they may be able to contact you.